We must demand - Measurements, Division of Responsibilities and Independent Checks and Balances.

Under the Microscope

BC’s healthcare system is facing an unprecedented crisis, largely of its own making. It’s not limited by geography, age, level of care, or a single clinical area. It's everywhere. And it's getting worse.

The long list of failures is well known. In primary care:

  • Around 1 million (1 in 5) residents do not have a family doctor.

  • About 40% of those that have a Primary Care provider worry they will retire or close practice.

  • Many wait weeks for a five-minute appointment.

  • Walk-in clinics are closing everywhere. READ MORE

  • Those that remain are full five minutes after opening or force lining up for hours.

  • Many patients are stuck with anonymous telehealth providers who offer limited help.

  • READ MORE “Nearly 60% of BC find it difficult to access a doctor or have not access at all: poll

  • Lack of Family Doctors and Primary care providers is increasing ER demand

Elsewhere:

All of which boost demand for two-tier private options... if you can afford it.

Our public healthcare system was always supposed to be there when you needed it.

Most people now realize that it no longer is.

Westshore 65K of 80K (75%) without a Family Doctor

“…there are 65,000 unattached patients in the West Shore, so whether we can make a visible dent is unknown…”

40% without a Family Doctor

“An estimated 41,000 Kamloops residents are not attached to a family doctor — about 40 % of the city’s population, which is double the provincial average.”

ERs in rural BC were closed for equivalent of 4 months in 2022

Many rural communities rely on their ERs for not only emergency care but also urgent care and primary care needs. They can go days without access to local care.

Root Cause: Power and Control

The BC government blames the crisis on a shortage of healthcare workers and funding. Yet, they squander the resources and funding we already have. Patient care suffers. The increasing government power and control plays a massive role in the crisis.

Healthcare takes up astronomical amounts of funding and resources. The BC government keeps making questionable choices on how to use them.

Secrecy and Deception

To ignore bad news, poor performance, flaws, missteps, errors, and outright failure in healthcare is to deny reality. Healthcare takes up astronomical amounts of funding and resources. The BC government keeps making questionable choices on how to use them.

If you’re in power, strict control and the lack of independent oversight have advantages. You can hide any information that could be seen negatively. The government keeps its secrets in many different ways. Secrecy, hype, and spin replace the accountability and transparency we should expect.

Selective Disclosures

There are few requirements for what system health data must be shared. The government decides what it wants to share, with whom, and how to present it.

No Targets

Government designs its media events to show off the size of new initiatives. They imply that the money spent will make a big impact. Yet, there are no targets to judge success or failure. They hide the size of the whole problem. We never know how much more is needed to really fix it.

Complaints and Muzzling

With pressure to hide bad news and no mandatory reporting or oversight, burying damaging information is easier. But many people still insist on sharing accurate information about the health system despite possible repercussions.

We need solutions NOW!

Open it up - Break it up

BC's healthcare system is literally unmanageable. We rely on governments to pay for health care on our behalf and provide responsible oversight. They’ve failed.

Growing control of health delivery and secrecy made this impossible. We need greater independence and transparency to rebuild our public health system.

What we must DEMAND

Measurements

What gets measured gets managed. The secrecy, hype, and spin of healthcare system performance must end. We need accurate clinical, organizational, and financial information. We can’t keep operating blindly.

Broad, correct, and representative metrics are required from top to bottom. They must be open to questions and easy to verify. All by a wide range of experts within and outside the system.

Most importantly, they must deeply connect to patient care goals and outcomes. Metrics are not about data for its own sake. They have a cost to collect that must be recognized. They let us explore and debate important questions. Are we doing the right thing? Are we doing it well?

Having solid data is itself a metric of how well our health system works. At present, we are failing badly.

Division of Responsibilities

The government needs to focus more on funding and oversight. It needs to stop micromanaging healthcare delivery. Clear rules and responsibilities must replace arbitrary influence and power. Those on the front lines need greater control.

Healthcare professionals want more independence, autonomy, and control of resources. The government’s role and the swollen bureaucracy is of great concern.

This can happen while preserving and even strengthening oversight. Bring back objective, transparent, rules-based funding, regulations, incentives, and accountability mechanisms.

Front-line workers don’t want to keep seeking approval from up the hierarchy. They can’t be worried that doing what’s right for patients will damage their careers.

Health authorities were created to serve the needs of the communities they represent and to remove government influence from healthcare delivery. Over time, they've appear to have fallen under more direct government influence. Health authorities that cannot independently act and be accountable serve no purpose.

Independent Checks and Balances

Robust metrics and reducing the government's top-to-bottom control will help oversight and accountability. Independent and empowered voices inside and outside the system will strengthen them.

In the above scenario the Government still controls funding and holds responsibility. But by using rules and incentives, it does so transparently and equitably to serve patients.

Adjusting the rules and incentives should happen in public, not behind closed doors. It should be open to analysis, questions, and criticism. Mistakes will be made, and results won’t always be ideal. We can’t improve if we hide them. Uncertainty and failure are part of the process.

We can’t rely solely on those with vested interests to fight for transparency. We need more independent voices, especially front-line workers and patients. They are intimately familiar with the problems and can have insightful suggestions. They are too often silenced or ignored.